FAQ

WHAT IS YOUR AVERAGE TURNAROUND TIME?

Embroidery production is typically completed within 8-14 business days.

HOW MUCH IS THE SETUP FEE?

A minimum of R45 setup fee will be charged per order.

CAN I HAVE MY LOGO EMBROIDED?

Yes, we need to digitise your logo and after you have approved it we can go ahead and do the embroidery.

COST TO DIGITIZE MY LOGO?

Yes, we charge R275 per logo that is digitized.

HOW DO I PAY FOR MY ORDER?

We accept all major credit card. If you are making an EFT, please get prior approval and an reference from the store.

HOW CAN I SUBMIT ARTWORK?

Please email your artwork/PDF/JPG to [email protected] and a friendly sales representative will help you finalize your order.

You are also welcome to bring possible designs on an USB stick, but we also have stock designs for you to use.